COVID - 19 update -  May/june 2020

Due to the ongoing circumstances, there are some limitations to my services.
There are no private piano lessons available at the moment.
Music theory tuition is available on a postal arrangement only. Please ask for details. 

PIANO TUNING & REPAIRS
This service is available, but there are some limitations and added procedures you need to know.
For all new enquiries (unknown pianos etc), the following information is required if not previously submitted:-

1.  .Your full name, address, post code & telephone number. 
2.   Your piano name (found on the lid that closes over the keys) ?
3.   Approximately when your piano was professionally tuned last ? 
4.   Approximate age of your piano ? (not essential) 
5.   "Written" directions (email) from your front door to the piano. (eg. "turn left at front door, 2nd door on right") 
6.  (If a house name only**) - name of the nearest named street and any near house number. 
7.  ** Your vehicle make, model, colour and first part of the registration plate.
8.   A MUST! .... Are all the notes working?  If not, I need to know.

(Some enquiries may require a couple of photos of your piano).

++For any new/ present client that has previously requested my services, if any parts need to be fitted to your piano, please pay for these first before making an appointment.  

No 5 above:  Please look out for me and greet me when I arrive. I will let you know the arrival time.
When I enter your home, please do not lead me to your piano (or follow me);
Always provide some kind of "verbal map" in your home, and always remain at a safe distance. 

(RURAL AREAS)
No 6 + 7 above:  Certain rural houses/ cottages/ estates etc do not have a street name and number - these can be very difficult to find, without leaving my car and walking up close to a house (especially if the driveway is full of vehicles). Sometimes gates are left open, with the name on the opposite side, and on some houses, the name is "scratched" on a slate with white chalk! It is therefore very important that you can provide me with plenty information to find your home.

If your home is part of a Hamlet, Farm/ rural area (tucked away?) etc., (few houses grouped together), then I also need some written instructions. The more information the better. 
​If I cannot find your home, your appointment is at risk, and may be cancelled - also, vehicle details are very helpful, or even an old derelict tractor or camper van will lead me to your home. Look outside your home for helpful clues for me.    

Please do not book if any of your family members have been ill, or had a recent cold / flu. 
​
A premium service payment is required in advance prior to an appointment booking. Please ask for details. 
Always keep away from the piano for at least 24 hours before a booking.
Always remain at a safe distance from me - best to stay in the next room while the work is on.  

The appointment will need to be booked by telephone only (not email) - so please contact me after all the above information has been submitted by email. Telephone:  0791 485 4072 
Thank you for being understanding during this difficult time. 
I look forward to hearing from you. 

Colin Nicholson
AA PIANO TUNERS UK
​0791 485 4072

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